About the Course

The SIT40416 Certificate IV in Hospitality provides learners with a broad range of knowledge and skills in the hospitality industry including planning, supervising, monitoring and evaluating the work of a work team and solving new or non-routine problems in the industry. Through this qualification learners may acquire supervisory skills and work independently.

Upon successful completion of all allocated units within this qualification the learners will be awarded the SIT40416 Certificate IV in Hospitality qualification.

If the learners decide to leave the course without completing they will still receive a Statement of Attainment for the unit/s they have successfully completed


Upon successful completion of SIT40416 Certificate IV in Hospitality, learners can further their studies by enrolling in SIT50416 Diploma of Hospitality Management or another diploma level qualification in the relevant hospitality industry.

This qualification provides career pathways to work as a supervisor or team leader in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This qualification allows for specialisation into particular hospitality establishments e.g.  Accommodation Services, Food and Beverage, and gaming.

This qualification may provide career pathways or job outcomes to work as a:

  • Bar Supervisor
  • Concierge
  • Duty Manager
  • Food and Beverage Supervisor or Team Leader
  • Front Office Supervisor or Team Leader
  • Housekeeping Supervisor or Team Leader
  • Shift Manager

Course Content

Below is a list of units that will make up the SIT40416 Certificate IV in Hospitality qualification.

In order to successfully complete the full qualification, the learner must complete 9 core and 12 elective, altogether 21 units, in this qualification. The chosen elective units will lead to the proposed career pathways or job outcomes of this qualification.

SITXWHS003 Implement and monitor work health and safety practices Core
BSBDIV501 Manage diversity in the workplace Core
SITXCOM005 Manage conflict Core
SITHIND004 Work effectively in hospitality service Core
SITXFIN003 Manage finances within a budget Core
SITXMGT001 Monitor work operations Core
SITXHRM003 Lead and manage people Core
SITXHRM001 Coach others in job skills Core
SITXCCS007 Enhance customer service experience Core
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB004 Prepare and serve non-alcoholic beverages * Elective
BSBWOR501 Manage personal work priorities and professional development Elective
CPPCLO2035A Maintain cleaning storage areas Elective
SITHACS001 Clean premises and equipment Elective
BSBMGT401 Show leadership in the Workplace Elective
SITXINV003 Purchase goods Elective
SITXINV004 Control stock Elective
BSBINN301 Promote innovation in a team environment Elective
SITXHRM002 Roster Staff Elective
SITHFAB007 Serve food and beverage * Elective
SITHIND002 Source and use information on the hospitality industry Elective

* Learners must of completed SITXFSA001 Use hygienic practices for food safety prior to commencing training in the below units:

  • SITHFAB004 Prepare and serve non-alcoholic beverages
  • SITHFAB007 Serve food and beverage

Recognition of Prior Learning

If a learner has previous knowledge and skills gained through work experience and/or formal or informal education and training they may apply for the Recognition of Prior Learning (RPL) at the time of enrolment.

We also offer opportunities for Credit Transfers. If a learner has previously completed same or similar units linked with this qualification they may apply for Credit Transfer/s at the time of enrolment.

The learner may contact the RTO for more information on the processes of applying for the RPL and Credit Transfer.

Both RPL and Credit Transfer may reduce the duration of completing the qualification which will be determined by a qualified Trainer and Assessor of the RTO.

Scheduling and Location

All our training are pre-scheduled and delivered in a specific workplace or suitable pre-determined location.

The training for SIT40416 Certificate IV in Hospitality follows a structured Delivery and Assessment Plan (DAP) where the trainer, the training location, duration and the delivery and assessment sessions are clearly identified.  The DAP will be provided to all learners prior to or at the time of enrolment.


This qualification may be completed in 24 months on a full-time basis. It may take 36 months to complete if this qualification is studied part-time.

The qualifications durations may be shortened due to a number of factors such as, Credit Transfers, recognition of Prior Learning and previous demonstrated skills and knowledge. This process will be determined by a qualified Trainer and Assessor of the RTO on a case-by case basis.

Entry and Assessment Requirements

There is no entry requirement to enrol in this course. Learners may have to undertake a simple Language, Literacy and Numeracy (LLN) test during the enrolment process to establish the individuals LLN skills and suitability into the course. Please refer to Welfare and Support below.

No licensing, legislative or certification requirements apply to this qualification.

Learners will be required to successfully complete all allocated assessments to be awarded this qualification. The assessments may include written questions, interviews, observations-at-work, role-plays, scenario analyses and others. Learners are also expected to participate in all scheduled classes, observations and assessment sessions.

Delivery Modes

This course will be mainly delivered at our client’s work places which are Health and Safety assured. The course may also be delivered for fee-for-service clients in suitably equipped venue.  The modes of delivery may include:

  • Lectures
  • Discussions
  • Group work, and
  • Observation of workplace practices and participation in practical work

Welfare and Support

If a learner has any disability issue in normally attending this course we can make reasonable adjustments in the delivery and assessment of this qualification. This will be done on a case-by-case basis.

Our RTO will be able to organise Language and Literacy and Numeracy (LLN) support when required. We will also assist learners in using assistive or new technologies when required or refer them to the appropriate support services needed such as interpreter or ready and writing assistance services.

Course Fee and Payments

The course fee will be $4,000

All materials and equipment required for this training will be provided by the RTO and/or the clients workplace and the learners are not required to buy any materials or equipment for this training. No other expenses are involved in this training except the fees indicated above.

Please note that Training Specialists Australia are not currently offering this course