About the Course

The BSB42015 Certificate IV in Leadership and Management provides learners with the knowledge and skills to develop as leaders or managers in a range of enterprise and industry contexts.

Graduates of this qualification may also develop skills and knowledge to provide guidance and support to the work teams in an organisation including organising and monitoring the output of those teams.

They should also be able to analyse and evaluate information from a variety of sources and resolve a defined range of predictable and unpredictable problems.

Upon successful completion of all allocated units within this qualification the learners will be awarded the BSB42015  Certificate IV in Leadership and Management qualification.

If the learners decide to leave the course without completing they will still receive a Statement of Attainment for the unit/s they have successfully completed.


Upon successful completion of BSB42015 Certificate IV in Leadership and Management learners may further their studies at relevant Diploma level e. g. BSB51915 Diploma of Leadership and Management.

This qualification may lead to the job outcomes of a:

  • Leading hand
  • Supervisor
  • Team Leader

Course Content

Below is a list of units that will make up the BSB42015 Certificate IV in Leadership and Management qualification.

In order to successfully complete the full qualification, the learner must complete 4 core and 8 elective, altogether 12 units, in this qualification. The chosen elective units will lead to the proposed career pathways or job outcomes of this qualification.

BSBLDR402 Lead effective workplace relationships Core
BSBMGT402 Implement operational plan Core
BSBLDR403 Lead team effectiveness Core
BSBLDR401 Communicate effectively as a workplace leader Core
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements Elective
BSBMGT401 Show leadership in the workplace Elective
BSBINN301 Promote innovation in a team environment Elective
BSBWOR404 Develop work priorities Elective
BSBMGT403 Implement continuous improvement Elective
BSBCUS401 Coordinate implementation of customer service strategies Elective
BSBCUS403 Implement customer service standards Elective
BSBLED401 Develop teams and individuals Elective

Recognition of Prior Learning

If a learner has previous knowledge and skills gained through work experience and/or formal or informal education and training they may apply for the Recognition of Prior Learning (RPL) at the time of enrolment.

We also offer opportunities for Credit Transfers. If a learner has previously completed same or similar units linked with this qualification they may apply for Credit Transfer/s at the time of enrolment.

The learner may contact the RTO for more information on the processes of applying for the RPL and Credit Transfer.

Both RPL and Credit Transfer may reduce the duration of completing the qualification which will be determined by a qualified Trainer and Assessor of the RTO.

Scheduling and Location

All our training are pre-scheduled and delivered in a specific workplace or suitable pre-determined location.

The training for BSB42015 Certificate IV in Leadership and Management follows a structured Delivery and Assessment Plan (DAP) where the trainer, the training location, duration and the delivery and assessment sessions are clearly identified.  The DAP will be provided to all learners prior to or at the time of enrolment.


This qualification may be completed in 18 months on a full-time basis. It may take 36 months to complete if this qualification is studied part-time.

The qualifications durations may be shortened due to a number of factors such as, Credit Transfers, recognition of Prior Learning and previous demonstrated skills and knowledge. This process will be determined by a qualified Trainer and Assessor of the RTO on a case-by case basis.

Entry and Assessment Requirements

There is no entry requirement to enrol in this course. Learners may have to undertake a simple Language, Literacy and Numeracy (LLN) test during the enrolment process to establish the individuals LLN skills and suitability into the course. Please refer to Welfare and Support below.

No licensing, legislative or certification requirements apply to this qualification.

Learners will be required to successfully complete all allocated assessments to be awarded this qualification. The assessments may include written questions, interviews, observations-at-work, role-plays, scenario analyses and others. Learners are also expected to participate in all scheduled classes, observations and assessment sessions.

Delivery Modes

This course will be mainly delivered at our client’s work places which are Health and Safety assured. The course may also be delivered for fee-for-service clients in suitably equipped venue.  The modes of delivery may include:

  • Lectures
  • Discussions
  • Group work, and
  • Observation of workplace practices and participation in practical work

Welfare and Support

If a learner has any disability issue in normally attending this course we can make reasonable adjustments in the delivery and assessment of this qualification. This will be done on a case-by-case basis.

Our RTO will be able to organise Language and Literacy and Numeracy (LLN) support when required. We will also assist learners in using assistive or new technologies when required or refer them to the appropriate support services needed such as interpreter or ready and writing assistance services.

Course Fee and Payments

The course fee will be $4,000

All materials and equipment required for this training will be provided by the RTO and/or the clients workplace and the learners are not required to buy any materials or equipment for this training. No other expenses are involved in this training expect the fees indicated above.

Fees may vary according to a learner’s background and eligibility. Final fees will be sent to the learners after the enrolment process is completed.

Please note that Training Specialists Australia are not currently offering this course