About the Course

The SIR40316 Certificate IV in Retail Management provides learners with a broad range of knowledge and skills in the Retail industry including selling and customer engagement skills with sound knowledge of product and service offerings. Through this qualification learners may acquire supervisory skills and work independently.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores, and quick service restaurants.

Upon successful completion of all allocated units within this qualification the learners will be awarded the SIR40316 Certificate IV in Retail Management qualification.

If the learners decide to leave the course without completing they will still receive a Statement of Attainment for the unit/s they have successfully completed.


Upon successful completion of SIR40316 Certificate IV in Retail Management, learners can further their studies by enrolling in SIR50116 Diploma of Retail Leadership or another diploma level qualification in the relevant Retail industry.

This qualification may provide career pathways or job outcomes to work as a:

  • Store Manager
  • Department Manager
  • Assistant Store Manager

Course Content

Below is a list of units that will make up the SIR40316 Certificate IV in Retail Management qualification.

In order to successfully complete the full qualification, the learner must complete 7 core and 4 elective, altogether 11 units, in this qualification. The chosen elective units will lead to the proposed career pathways or job outcomes of this qualification.

SIRXHRM002 Maintain employee relations Core
SIRXMGT002 Lead a frontline team Core
SIRXRSK002 Maintain store security Core
SIRXWHS003 Maintain workplace safety Core
SIRRRTF002 Monitor retail store financials Core
SIRXCEG004 Create a customer centric culture Core
SIRXSLS003 Achieve sales results Core
SIRXMGT003 Provide leadership to others Elective
BSBINN301 Promote innovation in a team environment Elective
BSBMGT402 Implement operational plan Elective
SIRRINV002 Control stock Elective

Recognition of Prior Learning

If a learner has previous knowledge and skills gained through work experience and/or formal or informal education and training they may apply for the Recognition of Prior Learning (RPL) at the time of enrolment.

We also offer opportunities for Credit Transfers. If a learner has previously completed same or similar units linked with this qualification they may apply for Credit Transfer/s at the time of enrolment.

The learner may contact the RTO for more information on the processes of applying for the RPL and Credit Transfer.

Both RPL and Credit Transfer may reduce the duration of completing the qualification which will be determined by a qualified Trainer and Assessor of the RTO.

Scheduling and Location

All our training are pre-scheduled and delivered in a specific workplace or suitable pre-determined location.

The training for SIR40316 Certificate IV in Retail Management follows a structured Delivery and Assessment Plan (DAP) where the trainer, the training location, duration and the delivery and assessment sessions are clearly identified.  The DAP will be provided to all learners prior to or at the time of enrolment.


This qualification may be completed in 24 months on a full-time basis. It may take 36 months to complete if this qualification is studied part-time.

The qualifications durations may be shortened due to a number of factors such as, Credit Transfers, recognition of Prior Learning and previous demonstrated skills and knowledge. This process will be determined by a qualified Trainer and Assessor of the RTO on a case-by case basis.

Entry and Assessment Requirements

Learners who wish to enrol in this qualification must have either:

  • Achieved a Certificate III in Retail or
  • Can provide evidence of relevant industry employment experience in a job role that has involved the application of skills and knowledge described in the core units of competency from the SIR30216 Certificate III in Retail.

Learners may have to undertake a simple Language, Literacy and Numeracy (LLN) test during the enrolment process to establish the individuals LLN skills and suitability into the course. Please refer to Welfare and Support below.

No licensing, legislative or certification requirements apply to this qualification.

Learners will be required to successfully complete all allocated assessments to be awarded this qualification. The assessments may include written questions, interviews, observations-at-work, role-plays, scenario analyses and others. Learners are also expected to participate in all scheduled classes, observations and assessment sessions.

Delivery Modes

This course will be mainly delivered at our client’s work places which are Health and Safety assured. The course may also be delivered for fee-for-service clients in suitably equipped venue.  The modes of delivery may include:

  • Lectures
  • Discussions
  • Group work, and
  • Observation of workplace practices and participation in practical work

Welfare and Support

If a learner has any disability issue in normally attending this course we can make reasonable adjustments in the delivery and assessment of this qualification. This will be done on a case-by-case basis.

Our RTO will be able to organise Language and Literacy and Numeracy (LLN) support when required. We will also assist learners in using assistive or new technologies when required or refer them to the appropriate support services needed such as interpreter or ready and writing assistance services.

Course Fee and Payments

The course fee will be $4,000

All materials and equipment required for this training will be provided by the RTO and/or the clients workplace and the learners are not required to buy any materials or equipment for this training. No other expenses are involved in this training except the fees indicated above.

Please note that Training Specialists Australia are not currently offering this course